Privacy Policy

An email address is not required to create an account; a username and password are enough. Account data is used to verify identity, maintain subscription status, and handle account requests. Passwords should be stored as irreversible hashes, not as plaintext in routine business records.

When an order is placed, the selected plan, order amount, payment status, transaction identifier, and refund records are used to deliver the subscription, reconcile payments, and resolve disputes. Ticket descriptions and attachments are used to address the reported issue. Please provide only the information needed for troubleshooting; do not submit passwords, complete subscription credentials, or private information unrelated to the issue.

VPNMini does not record which websites users visit through the service. It does not store browsing content, destination URLs, detailed DNS queries, or communications, and does not retain connection logs that could reconstruct an individual's browsing activity. These activity logs have no retention period because the service does not create them.

Total traffic, remaining traffic, and service validity are recorded as billing data needed to deliver a plan; they are not used to create browsing histories. If troubleshooting requires additional diagnostic information, the purpose will be explained in a support ticket, and users may redact sensitive fields first. Marketing website analytics and network acceleration connection activity are handled separately; website browsing statistics are not presented as records of network activity.

The website and user panel use cookies or local storage as needed to maintain login status, language preferences, and essential interface settings. Login credentials allow the panel to recognize the current session and should be protected like other account credentials. After using a shared device, log out and clear the relevant site data.

Marketing website analytics help us understand page visits, traffic sources, and entry-point clicks so we can improve content and user flows; they may involve page addresses and browser or device information. Do not enter private information in URL parameters. You can restrict cookies or clear local storage in your browser. Some preferences may reset, and the panel may ask you to log in again.

The service supports Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party payment service or payment network, whose privacy policies govern the information collected, transaction confirmations, and retention rules. VPNMini receives the transaction results needed to confirm orders and reconcile payments. Users are not asked to provide payment account passwords in support tickets.

Relevant data is shared only to the extent necessary to provide the service, complete payments, meet applicable legal obligations, or respond to lawful requests. When external processors are involved, their purpose and access scope should be limited. This website cannot control the deletion of transaction records already held by payment networks.

Account data is retained until account services end or a deletion request is completed. Order and refund records are kept as required for payment reconciliation, dispute resolution, and applicable laws. Support tickets and usage analytics are retained only for as long as needed to resolve issues and perform analysis; once those purposes are met, they are deleted or de-identified. Different categories of data are not kept indefinitely under a single retention rule.

To access or correct your data, or request account deletion, log in and submit a request through a user panel support ticket. Account ownership must be verified before processing. The request should also acknowledge the effects deletion may have on subscriptions, past orders, and after-sales support. Records that must be retained by law will be restricted to permitted uses. Deleting an account does not cancel payment network transactions or automatically initiate a refund.

When this policy changes, this page and the month shown at the top will be updated. Important changes involving processing purposes, data categories, or user rights will be explained through an announcement on the site or a notice in the panel. If separate consent is required, the relevant choice will be presented before the processing begins.

If you have questions about data handling, submit a support ticket describing the feature and your request. For rules on service use and refunds, see the Terms of Service and Refund Policy.